Privacy Policy

Last Updated: June 15, 2025

At Smrkonova Softech Solutions LLP, protecting the personal information of our clients and website visitors is our highest priority. As a leading provider of AI automation solutions, digital marketing, design services, and web/app development, we are committed to maintaining the confidentiality and security of your data.

Scope of This Policy

This privacy policy applies to all individuals who interact with Smrkonova Softech Solutions LLP through our website (www.smrkonova.com), utilize our AI automation services, engage with our chatbot solutions, subscribe to our newsletters, request consultations, or use any of our digital services.

Information We Collect

Personal Information You Provide

  • Full Name and Business Title
  • Company Name and Industry
  • Business Address and Location
  • Email Address and Phone Number
  • Project requirements and business objectives
  • Payment and billing information

Technical Information

  • IP address and device information
  • Browser type and version
  • Website usage patterns and analytics
  • Integration data for Al automation systems
  • API usage data for chatbot services

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies as described in this policy.

Third-Party Integrations

Google Services

Analytics & Ads Integration

HubSpot CRM

Customer relationship management

MailChimp

Email automation services

WhatsApp Business

Business communication API

How We Use Your Information

  • Providing Al automation solutions tailored to your business needs
  • Implementing and managing chatbot systems across various platforms
  • Developing and maintaining websites and mobile applications
  • Executing digital marketing campaigns and SEO strategies
  • Processing payments and managing billing for our services

Data Security and Protection

Security Measures

  • Advanced encryption protocols
  • Secure cloud hosting infrastructure
  • Multi-factor authentication
  • Regular security audits

Compliance

  • HIPAA-compliant solutions
  • Industry-standard protocols
  • Regular staff training
  • Vulnerability assessments

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only with your explicit consent, with trusted service providers, when required by law, or to prevent fraud.

Data Retention

Client Data

Service duration + 3 years

Project Files

5 years after completion

Financial Records

7 years (legal requirement)

Analytics Data

26 months maximum

Your Rights and Choices

Data Rights

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your information
  • Data portability to another provider

Communication Rights

  • Withdraw consent at any time
  • Unsubscribe from marketing
  • Control cookie preferences
  • Object to data processing

International Data Transfers

As we provide AI automation and digital services to clients globally, your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws.

Children's Privacy

Our services are designed for businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Contact Information

Smrkonova Softech Solutions LLP

Security Alert - Beware of Scammers

This is the official website of Smrkonova Softech Solutions LLP. We operate exclusively through:

Be cautious of scammers who may impersonate our company. Report suspicious activity to support@smrkonova.com

Policy Updates

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or business practices. We will notify you of significant changes through email or prominent website notices. We encourage you to review this policy regularly.